Ximus- Community Manager
 

Forum Ximus is a closed community of peers, a platform where exceptional people can harness the knowledge, influence, and experience of one another to inspire professional, personal and social growth.

We are seeking a highly motivated and experienced Community Manager to oversee the engagement, growth, and smooth operation of an exclusive business forum comprising approximately 180 senior members. These members are influential leaders across more than 35 industries within the Israeli market. The Community Manager will play a pivotal role in fostering a collaborative environment, ensuring meaningful interactions, and enhancing the value of the forum for all members


Key Responsibilities:
 

• Retention:

 

• Oversee the onboarding process for new members, ensuring they are well integrated into the community.

• Develop and implement strategies to retain existing members and maintain a high level of satisfaction.

• Address any member concerns promptly, with a focus on resolving issues and maintaining positive relationships.

 

• Back office:

 

• Manage the back office and the overall administrative functions for the forum

• Billing & Invoicing: Oversee the billing process for membership fees, event registrations, and other related transactions, ensuring timely and accurate invoicing.

• Vendor management: Coordinate with vendors and service providers for events, technology platforms, and other community-related services, ensuring quality and timely delivery.

• Budget Tracking: Monitor the community’s budget, tracking expenses, and ensuring cost-effective management of resources.
   

 

• Relationship Building:

  • Build and maintain strong relationships with all members, understanding their unique needs, challenges, and contributions.

  • Act as the primary point of contact for members, providing support and guidance as needed

  • Facilitate introductions between members who may benefit from each other's expertise and network
     

• Event Coordination:

  • Plan, coordinate, and execute exclusive events such as roundtables, networking sessions, cocktails events, holiday parties, lectures and industry-specific panels.
    Collaborate with external partners, speakers, and facilitators to bring additional value to the events.
     

• Content & social media management:

  • Curate and create relevant content that resonates with the members interests.
    Manage and oversee the social media agency.

  • Collaborate with members to generate and share high-quality content that adds value to the community
     

• Community engagement & Growth:

  • Proactively identify opportunities for members to connect, collaborate, and share insights
    Monitor and manage member feedback, ensuring continuous improvement of the community experience
     

• Data Analysis & Reporting:

  • Analyze community metrics to assess engagement levels, identify trends, and inform future strategies

  • Utilize data to continuously improve community initiatives and member satisfaction.

Why us?

Be part of an exclusive and influential network that shapes the Israeli business landscape.
Opportunity to work with senior leaders across diverse industries
Dynamic and collaborative work environment with growth opportunities
It’s so much fun!

Requirements

• 1-3 years of experience in community management, customer service, or a related field.

• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.

• Excellent interpersonal and communication skills, with the ability to engage and influence senior professionals

• Experience in event planning or coordination is a plus.

• Highly organized, with experience in event planning and coordination

• Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.

• Basic understanding of back office functions such as database management and billing.

• Proficient in using online community platforms, CRM systems, and social media platforms is a plus.

• Availability to work during evenings, as some events may take place outside of standard working hours.

• Enthusiastic, proactive, and eager to learn and grow within the role.

• Fluency in Hebrew and English is essential

 

• Preferred Skills:

  • Experience in content creation, including writing and editing.

  • Familiarity with data analytics tools and reporting.